Enter & View: The Sloane Nursing Home
The Sloane Nursing Home is a 36-bed nursing home split across three floors. At the time of our visit, Sloane Nursing Home had 34 residents. All residents have long term health conditions, and 13 have been diagnosed with dementia.
We received feedback from 11 residents and seven family members. We inquired about several aspects of their experience, including the quality of care, meal choices, activities and personal growth, access to healthcare services, social opportunities, feelings of safety, and how well the home communicates with them.
Overall, feedback was positive, with both residents and family members expressing satisfaction with the care provided at The Sloane Nursing Home.
Residents shared that they feel safe and well cared for, and value having a say in the planning of activities. Support is available for those who require help with eating or drinking.
We received completed feedback forms from 11 staff members and two members of the management team. Throughout our visit, we observed staff engaging with residents in a warm, respectful, and compassionate manner.
Following the visit, our official ‘Enter & View Report’ was shared with the service provider, local commissioners and regulators. It outlines what has worked well, and makes recommendations on what could work better. A formal response, from the registered manager, can be found at the back of the report.
