News and reports

The Accessible Information Standard is mandatory for all organisations that provide National Health Service (NHS) or adult social care.

COVID-19 has changed how patients access their GP. The pandemic has supercharged the use of remote consultations in primary care. These will never replace face-to-face appointments which should be available to patients where appropriate. However, remote consultations can be a convenient way for people to access medical advice and treatment.

We conducted a virtual Enter & View visit (online and telephone) of Coloma Court, a nursing and residential care home in West Wickham, Bromley. We found that there were mixed reviews regarding the home amongst the staff, relatives and resident's feedback.

A patient experience report with 601 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from July – September 2021. We found that 415 (69%) local residents reviewed positively, 35 (6%) were neutral and 151 (25%) were negative.

Bromley Council is working in partnership with Healthy Dialogues in writing a pharmaceutical needs assessment (PNA) which looks at the health needs of the people who live in your area. Part of this PNA will consider finding more out about your experiences and views around your local pharmacy, and how you may be currently using them.

Local Healthwatch have been nominated for a prestigious national award for creating a new job role, ensuring patient feedback is shared with our Integrated Care System while allowing each Healthwatch to continue working on local priorities.

Join us as we along with local health experts are holding a session, ‘Keeping Well Together this Winter’

This year Bromley Safeguarding Adults Board (BSAB) has teamed up with the South East London Safeguarding Boards to offer you a wider range of learning sessions during National Safeguarding Awareness week.

BSAB Safeguarding Awareness Week is being held from 15 to 19 November 2021.

The Health Innovation Network (HIN, the Academic Health Science Network for South London who is hosted by Guy’s and St Thomas’ NHS Foundation Trust) are currently looking for members of the public to partake in 1:1 discussions about their experience of surgery in London during COVID-19.

Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.

NHS South East London is delighted to invite you to a COVID-19 vaccination briefing at 2 – 3.30 pm on Friday 15 October 2021, hosted by Jessica Arnold, Director of Flu and Covid Vaccinations.

We embarked on a joint project with fellow South East London Healthwatch's to assess patients’ experience of access to primary care from July 2021. We gathered the feedback of 149 residents and inspected 43 websites of local NHS GP practices in Bromley.