News and reports

A patient experience report with 610 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from January - March 2025.

The E&V visit was carried out on Monday 17th April 2025; two E&V ARs were present. It was announced and planned in partnership with the centre. In preparation, we shared with the manager a poster, announcing the E&V, to display in communal areas, and questionnaires explaining the purpose of the visit in further detail and seeking feedback.

The E&V visit was carried out on Thursday 30th January 2025; four E&V ARs were present. It was announced and planned in partnership with the home. In preparation, we shared with the manager a poster, announcing the E&V, to display in communal areas, and questionnaires explaining the purpose of the visit in further detail and seeking feedback.

A patient experience report with 598 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from October - December 2024.

The E&V visit was carried out on Wednesday 28th August; five E&V ARs were present. It was announced and planned in partnership with the home. In preparation, we shared with the manager a poster announcing the E&V, to display in communal areas, and questionnaires explaining the purpose of the visit in further detail and seeking feedback.

The E&V visit was carried out on Thursday 5th December 2024; three E&V ARs were present. It was announced and planned in partnership with the home. In preparation, we shared with the manager a poster, announcing the E&V, to display in communal areas, and questionnaires explaining the purpose of the visit in further detail and seeking feedback.

The E&V visit was carried out on Thursday 28th November 2024; two E&V ARs were present. It was announced and planned in partnership with the home. In preparation, we shared with the manager a poster announcing the E&V, to display in communal areas, and questionnaires explaining the purpose of the visit in further detail and seeking feedback.

The E&V visit was carried out on Tuesday 10th September 2024;four E&V ARs were present.It was announced and planned in partnership with the home.In preparation, we shared with the manager a poster announcing the E&V, to display in communal areas, and questionnaires explaining the purpose of the visit in further detail and seeking feedback.

A patient experience report with 583 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from July - September 2024.

The E&V visit was carried out on Thursday 4th July; five E&V ARs were present. It was announced and planned in partnership with the home. In preparation, we shared with the manager a poster announcing the E&V, to display in communal areas, and questionnaires explaining the purpose of the visit in further detail and seeking feedback.

A patient experience report with 601 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from April - June 2024.

The E&V visit was carried out on Thursday 6th June 2024; six E&V ARs were present. It was announced and planned in partnership with the home. In preparation, we shared with the manager a poster announcing the E&V, to display in communal areas, and questionnaires explaining the purpose of the visit in further detail.