Enter & View: Sundridge Court
Sundridge Court Nursing Home offers residential, nursing, and dementia care for up to 30 elderly residents. Previously run by Caring Homes Healthcare Group Ltd, it is now owned by Aria Care. The home provides a range of services, including trial stays, short-term respite care, convalescent support, and long-term care for individuals and couples.
During our visit, 26 residents were living in the home, with two in hospital. The majority of residents are living with Long Term Conditions and 18 are diagnosed with dementia.
Feedback was gathered from seven residents and three family members, focusing on satisfaction levels, diet, activities, personal development, access to healthcare, socialisation, safety, and communication with the home. Two family members expressed a high level of satisfaction with the services at Sundridge Court. They also expressed confidence in the quality of personal care provided, such as assistance with washing, hairdressing, and chiropody.
We received feedback forms from 17 staff members and one from management. During our observation, we noted that all staff were interacting with the residents in a kind and respectful manner.
Following the visit, our official ‘Enter & View Report’ was shared with the service provider, local commissioners and regulators. It outlines what has worked well, and makes recommendations on what could work better. A formal response, from the home's manager, can be found at the back of the report.
Photo: Cottonbro Studio
