Annual Report: 2018-2019

Report - 1 April 2019

Our annual report includes how we have engaged and supported people over the year.

Key Findings:

How we’ve made a difference throughout the year:

  • 2,413 comments on health and social care services shared with us
  • We had 32 volunteers helping to carry out our work this year. In total, they gave up 890 hours or 127 days!
  • 63 people accessed Healthwatch advice and information through contacting the office.
  • We visited over 100 services, across health and social care including community and voluntary sector groups and events to understand people’s experiences of care.
  • 6 Enter & View visits were made to Care Homes across Bromley. 23 recommendations were made for improvements.
  • We posted and published 11 reports including Social care report and Faith and health report. Our website has also helped us in creating a new local complaints information page and news items on our local health and social care news for Bromley residents.

Downloads

If you need this document in a different format, please email info@healthwatchbromley.co.uk or call 020 388 60752.

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Annual Report: 2018-2019
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