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We conducted an Enter & View visit looking at the care and support provided at Regency Court. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
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We conducted an Enter & View visit looking at the care and support provided at Apsley Court. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
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We conducted an Enter & View visit looking at the care and support provided at Norton Court. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
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We conducted an Enter & View visit looking at the care and support provided at Crown Meadow Court. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
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We conducted an Enter & View visit looking at the care and support provided at Durham House. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
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We set out to speak to gain a wider understanding and appreciation of the young people of Bromley’s attitude toward mental health and in the hope that it would raise awareness around the services that are available. A total of 350 young people aged 10-17 took part in our engagement. -
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Our annual report includes how we have engaged and supported people over the year. -
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We conducted an Enter & View visit to engage with tenants of the Extra Care Schemes to understand their experience of the service and provide them with the opportunity to voice their opinions regarding the care that they receive and the environment in which they live. We engaged with 65 tenants and 37 staff members. -
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The purpose of this Enter & View visit was to engage with patients and staff about their experience of Green Parks House and to gather their views. This included how involved people feel in planning their care, the ward environment, relationships between staff and patients and whether people feel safe. -
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We visited 5 food banks across the boroughs of Bromley and Lewisham. We interviewed residents about their experiences of accessing health and social care services and the circumstances which has caused them to access community services in the borough. The community providers of food banks were also engaged, regarding information around numbers and their front line experiences. -
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We held an event to raise awareness of Self Care Week and the importance of self-care and the self-management of health conditions. The event included four separate workshops focussing on particular self care issues: diabetes, eye care, respiratory diseases and mental health. -
Advice and Information -
How can I get the most out of my next visit to the dentist? Take a look at our tips to help you prepare for your appointment and make sure you understand your treatment and how much it will cost. -
News -
ClearCommunityWeb run a digital skills programme and their digital drop-in sessions will resume on 8th January. -
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The E&V visit was carried out on Thursday 1st November 2023 and two E&V Authorised Representatives (ARs) were present. It was announced and planned in partnership with Springfield. In preparation, we shared with the manager a poster announcing the E&V, to share with tenants, staff and family members, and questionnaires explaining the purpose of the visit in more detail. -
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The NHS is offering flu and COVID-19 vaccines to those at greater risk of serious illness this winter. Those who can get both vaccines through the NHS includes everyone aged 65 and over, pregnant women, care home residents, people with certain health conditions, frontline health and care staff, unpaid carers and household contacts of those at higher risk. -
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We are recruiting for a Patient Experience Officer. This is a community and office-based role, encompassing both face-to-face community engagement and outreach elements, alongside office-based aspects.
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On 18th January, the Institute for Public Policy Research (IPPR) published a report on health inequalities in England and Wales and the association between poor health and economic inactivity across different local authorities. -
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We want to hear from working age adults aged 18-66, receiving community mental health support for more than 12 weeks or who have been discharged from this care within the last six months. -
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The development of a new Health and Wellbeing Centre in the heart of Bromley Town Centre has moved an important step closer following planning approval.
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A patient experience report with 640 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from October - December 2023. -
News -
Join the 2nd and final Warm Wednesday event for 2024 delivered by London South East London Colleges (LSEC), at their BR6 restaurant, located at their Orpington Campus.
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The E&V visit was carried out on Thursday 28th September 2023 and four E&V ARs were present. It was announced and planned in partnership with the home. In preparation, we shared with the manager a poster announcing the E&V, to display in communal areas, and questionnaires explaining the purpose of the visit in further detail. -
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Junior Doctors are on strike from Saturday 24 – Wednesday 28 February. This means that our hospitals will be under a lot of pressure again. -
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NRS Healthcare is the UKs largest provider of Community Equipment, Technology Enabled Care (TEC), Wheelchair and Clinical Services, as well as a supplier of daily living aids through its retail site. -
Report -
The aim of this report is to use PEP data collected between April –December 2023 to understand about access and overall experience of Bromley GPs. Data used in this report is aligned with questions in the GP Patient Survey (GPPS) to enable comparison. Analysis is provided at a Primary Care Network level. -
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The Big Lunch is once again coming to Bromley to help people come together to celebrate their community, neighbourhood friendships and street friends. -
Advice and Information -
Be more independent, safer and confident in choosing the right transport
There are things you can do before you travel and while you are travelling to help you stay safe. Use the PLAN guidance.
Prepare
Look confident
Avoid risks
Never take safety for granted
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Advice and Information -
If you have lost someone to suicide, the South East London Suicide Bereavement Service is here for you. They work with people across the boroughs of Bexley, Bromley, Greenwich, Lambeth, Lewisham, and Southwark, including children and young people who feel that they would benefit from their service. -
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If you have lost someone to suicide, the South East London Suicide Bereavement Service is here for you. They work with people across the boroughs of Bexley, Bromley, Greenwich, Lambeth, Lewisham, and Southwark, including children and young people who feel that they would benefit from their service. -
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Do you know how much alcohol you are drinking and how it might affect your health? Take the Lower My Drinking quiz to help you feel more informed and focused on your health and wellbeing. -
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This report describes a research project on ophthalmology services (OS) available to residents of the London Borough of Bromley (LBB), and lists its findings and recommendations. Survey responses indicated that service users are broadly satisfied with the range of services available to them.
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The Mental Health Flexible Support Service (MHFSS) is a service for adults (aged 18+) with mental ill health, which supports their resettlement into the community following discharge from hospital. A floating support worker works with service users to meet their individual needs.