Patient Experience Report 2019 Quarter 2

Report - 1 December 2019

A patient experience report with 600 reviews collected, covering the period from July-September 2019. We found that 469 (78%) were positive, neutral 43 (7%) and 88 (15%) were negative experiences of service provision.

Downloads

If you need this document in a different format, please email info@healthwatchbromley.co.uk or call 020 388 60752.

File download
Patient Experience Report 2019 Quarter 2
Download (PDF 7.64 MB)

Tell us your experience of GPs

GPs are the first point of call for most health concerns. So, it's important that you have a positive experience, particularly if you need further treatment. Please share your experience to help us improve care for everyone.

Share your feedback

You might also be interested in

Primary Care Network Report Patient Experience, April – December 2023

The aim of this report is to use PEP data collected between April –December 2023 to understand about access and overall experience of Bromley GPs. Data used in this report is aligned with questions in the GP Patient Survey (GPPS) to enable comparison. Analysis is provided at a Primary Care Network level.
Find out more
diabetes

Diabetes in Bromley - Information and Education for Patients

A statutory function of Healthwatch Bromley is to provide information and signposting to residents on health and social care services. Based on our intelligence we identified diabetes as one area of focus for our work.
Find out more