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News and reports

patient

Patient Experience Report 2022/2023 Quarter 3

A patient experience report with 645 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from October- December.
13 April 2023
Report
foxbridge

Enter & View Report: Foxbridge House

On 16th November 2022 Healthwatch Bromley visited Foxbridge House, a purpose-built care and nursing home in Orpington, Kent. Foxbridge House is provided and run by Care UK. In its prospectus, the home offers high standards of nursing, residential, respite and specialist dementia care for up to 84 residents.
13 April 2023
Report
bromley dementia

Enter & View Report: Bromley Dementia Support Hub

Bromley Dementia Support Hub is a charitable service that is commissioned by London Borough of Bromley (LBB) and delivered by Bromley, Lewisham & Greenwich (BLG) Mind and Age UK.
29 March 2023
Report
Alternative text

London Ambulance Service Strategy Report, January 2023

Healthwatch Hounslow developed a survey with five other local Healthwatch organisations run by Your Voice in Health and Social Care (YVHSC). The survey covered 3 main elements 999, 111 and working with partners with questions very closely aligning to the issues outlined by LAS in the project brief provided to Healthwatch.
27 March 2023
Report
greenhill

Enter & View Report: Mission Care Greenhill

An E&V visit was carried out on 28th October 2022 by three E&V Authorise Representatives (AR). The visit was announced and planned in partnership with the home. In preparation for the visit, we shared with the registered manager a poster announcing our visit to display in communal areas and copies of questionnaires explaining the purpose of E&V visits. 
13 February 2023
Report
hollybank

Hollybank Respite Centre Observation Report

Updated 12th June 2023.

On 20th July 2022 we conducted an in-person visit at Hollybank, a children’s respite centre in Bromley.
7 February 2023
Report

Enter & View Report: Antokol Care Home

On 12th July 2022, Healthwatch Bromley visited Antokol Care Home, a residential care home established in 1951 to care for elderly Polish refugees. Originally located in Beckenham, it was relocated to Chislehurst. Antokol provides housing and care for up to 36 residents, including 21 individuals with dementia and six with additional long-term conditions.
28 November 2022
Report
Cancer Information

Cancer Information and Support Services

The Cancer Information and Support Survey was a local project run by Healthwatch Bromley. The project aimed to identify and understand trends in the support needs of people, and their loved ones, living with or beyond different types of cancer.
21 November 2022
Report
diabetes

Diabetes in Bromley - Information and Education for Patients

A statutory function of Healthwatch Bromley is to provide information and signposting to residents on health and social care services. Based on our intelligence we identified diabetes as one area of focus for our work.
16 November 2022
Report
A woman standing in front of an ambulance

Patient Experience Report 2022/2023 Quarter 2

A patient experience report with 600 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from July-September. We found that 422 (70%) were positive with star rating 4-5, 31 (5%) neutral with star rating 3 and 147 (25%) negative with star rating 1-2.
3 November 2022
Report
Woman and man sat having a conversation

Patient Experience Report 2022/2023 Quarter 1

A patient experience report with 600 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from April–June 2022. We found that 427 (71%) local residents reviewed positively with star rating 4-5, 27 (5%) neutral with star rating 3 and 146 (24%) negative with star rating 1-2.
1 September 2022
Report

Patient Experience Report 2021/2022 Quarter 4

A patient experience report with 602 reviews collected, covering the period from January – March 2022. We found that 410 (68%) reviews were positive with star rating 4-5, 24 (4%) neutral with star rating 3 and 168 (28%) negative with star rating 1-2.
1 June 2022
Report

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