News and reports

The purpose of the Self-Care Week event was to raise awareness of the Self Care week and importance of self-care, to encourage stakeholders to take part in the campaign and to encourage self-care to their service users, to promote our achievements in supporting patients in self-care so far.

We conducted an Enter & View visit looking at the care and support provided at Sutherland Court. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home.

This report was composed to give insight into the patient experience and use of local pharmacies in the London Borough of Bromley. The research focused on the following areas: dispensing, promotion of public health and healthy lifestyles, signposting to other services and patient feedback.

Our annual report includes how we have engaged and supported people over the year.

We conducted an Enter & View visit looking at the care and support provided at Bromley Park Nursing Home. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home.

We embarked upon a research project specifically focusing on GP Access and the patient experience, which took place from November 2014 - March 2015. The report details information regarding booking systems in local GP practices and a snapshot of local people’s experiences and concerns. This report hopes to point out areas of success in the current system and suggest areas where improvements are needed.

We conducted an Enter & View visit looking at the care and support provided at Elmwood Nursing Home. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home.

We conducted an Enter & View visit looking at the care and support provided at Burrows House Care Home. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home.

We conducted an Enter & View visit looking at the care and support provided at Sundridge Court Care Home. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home.

We conducted an Enter & View visit looking at the care and support provided at Archers Point Residential Home. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home.

We conducted an Enter & View visit looking at the care and support provided at Foxbridge House Care Home. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home.

Healthwatch from Bromley, Bexley, Greenwich and Lewisham carried out Enter & View visits to assess how supported patient's felt by the staff and how comfortable they felt in their surroundings. We observed Princess Royal University Hospital, Queen Elizabeth and Lewisham Hospitals’ Maternity Departments, and Darent Valley Hospital’s Maternity Department.