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Advice and Information -
Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to. -
Advice and Information -
Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it. -
News -
The online ethnic carer forum provides an opportunity for people from diverse backgrounds who care for someone with a mental illness to learn more about how mental health works with race and ethnicity. -
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What is befriending? And how to get support? -
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Are you a relative? A community expert from a relevant charity? Or a carer to someone that uses Medequip equipment? If so, then this role could be for you. -
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Bromley Well provides support to people in Bromley borough who are caring for others. -
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We would like to warmly invite you and your service users to our next monthly engagement forum. -
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The Penge vaccine and health event will offer the vaccine and a wide range of other health checks to eligible residents, especially those who may not access healthcare services such as the homeless, refugees or those living in temporary accommodation. -
News -
Share your experience about your local cancer health and care services by completing a survey so that we can help to improve these services. -
Report -
On 12th July 2022, Healthwatch Bromley visited Antokol Care Home, a residential care home established in 1951 to care for elderly Polish refugees. Originally located in Beckenham, it was relocated to Chislehurst. Antokol provides housing and care for up to 36 residents, including 21 individuals with dementia and six with additional long-term conditions.
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An E&V visit was carried out on 28th October 2022 by three E&V Authorise Representatives (AR). The visit was announced and planned in partnership with the home. In preparation for the visit, we shared with the registered manager a poster announcing our visit to display in communal areas and copies of questionnaires explaining the purpose of E&V visits.
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Report -
Bromley Dementia Support Hub is a charitable service that is commissioned by London Borough of Bromley (LBB) and delivered by Bromley, Lewisham & Greenwich (BLG) Mind and Age UK. -
Report -
On 4th August 2022, Healthwatch Bromley visited Fallowfield, a nursing home located in a residential area of Chislehurst. The home is a three-acre Victorian mansion surrounded by extensive landscaped gardens, situated next to Fairlight residential home.
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News -
There is an open call for evidence from the government to help them develop their ‘pathway for adult social care’.
This pathway will be published autumn 2023 and will set out the skills, knowledge and behaviours that people working in adult social care need to deliver high-quality, personalised, compassionate care and support.
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News -
Carers Week is an annual campaign to raise awareness of caring, highlight the challenges unpaid carers face & recognise the contribution they make to families & communities throughout the UK.
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Report -
Our annual report includes how we have engaged and supported people over the year. We successfully gathered 2,487 resident's experiences of health and social care services in the London Borough of Bromley and produced 13 reports. -
News -
The NRS base for Bromley is in Sidcup, please see their website, and they are now the provider for all SEL boroughs except Lewisham
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News -
Healthwatch Bromley is delighted to be able to share the St Christopher’s Quality Account for 2022-23 and hope you will enjoying reading about the work of St Christopher’s over the last year. -
Report -
An E&V visit was carried out on 12th June 2023. The visit was announced and planned in partnership with the home. In preparation for the visit, we shared with the registered manager a poster announcing our visit to display in communal areas, and copies of questionnaires explaining the purpose of E&V visits. -
Report -
The E&V visit was carried out on Thursday 28th September 2023 and four E&V ARs were present. It was announced and planned in partnership with the home. In preparation, we shared with the manager a poster announcing the E&V, to display in communal areas, and questionnaires explaining the purpose of the visit in further detail. -
Advice and Information -
Take a look at our advice article on the organisations and groups that can support you if you’re grieving. -
Advice and Information -
Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps. -
Advice and Information -
Confused about Long Covid? Find out the common symptoms and how to get support. -
Report -
A patient experience report with 600 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from April–June 2022. We found that 427 (71%) local residents reviewed positively with star rating 4-5, 27 (5%) neutral with star rating 3 and 146 (24%) negative with star rating 1-2. -
News -
Find the latest information about COVID-19 vaccination and testing services in South East London. -
News -
Bromley Well is a service that supports people with long term conditions. Check out their summer newsletter for upcoming workshops! -
Report -
A patient experience report with 611 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from October – December 2021. We found that 471 (77%) local residents reviewed positively with star rating 4-5, 25 (4%) neutral with star rating 3 and 115 (19%) negative with star rating 1-2. -
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A patient experience report with 600 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from January-March 2021. We found that 468 (78%) local residents reviewed positively with star rating 4-5, 17 (3%) were neutral and 115 (19%) were negative. -
News -
Get all the family protected in one of the family clinics. -
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Don’t miss out this Family Fun Health Day -
News -
It’s essential to keep ourselves warm during winter to protect our bodies from viruses and infections. -
News -
COVID-19 has changed how patients access their GP. The pandemic has supercharged the use of remote consultations in primary care. These will never replace face-to-face appointments which should be available to patients where appropriate. However, remote consultations can be a convenient way for people to access medical advice and treatment. -
Report -
Our annual report includes how we have engaged and supported people over the year. We successfully gathered 2,442 resident's experiences of health and social care services in the Borough of Bromley and we produced 12 reports about the improvements people would like to see to health and social care services. -
Report -
Our annual report includes how we have engaged and supported people over the year. We heard from 1,883 people this year about their experiences of health and social care. We engaged with and supported approximately 2,511 people during the COVID-19 pandemic this year. We worked on and produced 11 projects and reports about the improvements people would like to see to health and social care services. -
Advice and Information -
The current coronavirus (COVID-19) pandemic may cause you to feel worried, anxious, or scared. Here is how to manage your mental health through this period. -
Advice and Information -
COVID-19: What you need to know when visiting a care home -
Advice and Information -
Not all COVID tests are the same so it’s important to get the right one. -
News -
NHS South East London is delighted to invite you to a COVID-19 vaccination briefing at 2 – 3.30 pm on Friday 15 October 2021, hosted by Jessica Arnold, Director of Flu and Covid Vaccinations. -
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The COVID-19 vaccine is free of charge on the NHS -
Report -
Our annual report includes how we have engaged and supported people over the year. -
News -
The COVID-19 vaccine is free of charge on the NHS -
News -
Doctors of the World’s has produced an animation: -
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The National Learning Disabilities Senate have created five videos for people with learning disabilities coming out of lockdown. Please see below: -
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The COVID-19 vaccine is free of charge on the NHS -
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COVID-19 vaccination walk-in and pop-up clinics -
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The COVID-19 vaccine is free of charge on the NHS -
News -
The move to more digitally-led healthcare has worked well for some but excluded others over the past year. Healthwatch England report explores how people have been excluded and what needs to happen to get the care they need. -
News -
The COVID-19 vaccine is free of charge on the NHS -
News -
The COVID-19 vaccine is free of charge on the NHS -
News -
Loneliness is an issue that has affected many people during the past 15 months. There has been a consistent level of reported loneliness in England before the pandemic and the Government’s Community Life Survey has reported that 6% of all adults aged 16+ in England feel lonely often or always.