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Advice and Information -
Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to. -
Advice and Information -
Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it. -
News -
The online ethnic carer forum provides an opportunity for people from diverse backgrounds who care for someone with a mental illness to learn more about how mental health works with race and ethnicity. -
News -
What is befriending? And how to get support? -
News -
Are you a relative? A community expert from a relevant charity? Or a carer to someone that uses Medequip equipment? If so, then this role could be for you. -
News -
Bromley Well provides support to people in Bromley borough who are caring for others. -
News -
We would like to warmly invite you and your service users to our next monthly engagement forum. -
News -
The Penge vaccine and health event will offer the vaccine and a wide range of other health checks to eligible residents, especially those who may not access healthcare services such as the homeless, refugees or those living in temporary accommodation. -
News -
Share your experience about your local cancer health and care services by completing a survey so that we can help to improve these services. -
Report -
On 12th July 2022, Healthwatch Bromley visited Antokol Care Home, a residential care home established in 1951 to care for elderly Polish refugees. Originally located in Beckenham, it was relocated to Chislehurst. Antokol provides housing and care for up to 36 residents, including 21 individuals with dementia and six with additional long-term conditions.
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Report -
An E&V visit was carried out on 28th October 2022 by three E&V Authorise Representatives (AR). The visit was announced and planned in partnership with the home. In preparation for the visit, we shared with the registered manager a poster announcing our visit to display in communal areas and copies of questionnaires explaining the purpose of E&V visits.
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Report -
Bromley Dementia Support Hub is a charitable service that is commissioned by London Borough of Bromley (LBB) and delivered by Bromley, Lewisham & Greenwich (BLG) Mind and Age UK. -
Report -
On 4th August 2022, Healthwatch Bromley visited Fallowfield, a nursing home located in a residential area of Chislehurst. The home is a three-acre Victorian mansion surrounded by extensive landscaped gardens, situated next to Fairlight residential home.
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News -
There is an open call for evidence from the government to help them develop their ‘pathway for adult social care’.
This pathway will be published autumn 2023 and will set out the skills, knowledge and behaviours that people working in adult social care need to deliver high-quality, personalised, compassionate care and support.
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News -
Carers Week is an annual campaign to raise awareness of caring, highlight the challenges unpaid carers face & recognise the contribution they make to families & communities throughout the UK.
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Report -
Our annual report includes how we have engaged and supported people over the year. We successfully gathered 2,487 resident's experiences of health and social care services in the London Borough of Bromley and produced 13 reports. -
News -
The NRS base for Bromley is in Sidcup, please see their website, and they are now the provider for all SEL boroughs except Lewisham
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News -
Healthwatch Bromley is delighted to be able to share the St Christopher’s Quality Account for 2022-23 and hope you will enjoying reading about the work of St Christopher’s over the last year. -
Report -
An E&V visit was carried out on 12th June 2023. The visit was announced and planned in partnership with the home. In preparation for the visit, we shared with the registered manager a poster announcing our visit to display in communal areas, and copies of questionnaires explaining the purpose of E&V visits. -
Report -
The E&V visit was carried out on Thursday 28th September 2023 and four E&V ARs were present. It was announced and planned in partnership with the home. In preparation, we shared with the manager a poster announcing the E&V, to display in communal areas, and questionnaires explaining the purpose of the visit in further detail. -
News -
The Healthwatch Bromley (HWB) Committee is an advisory body, supporting the staff and volunteers in Your Voice in Health and Social Care (YVHSC) to deliver local Healthwatch activities in Bromley, using their professional and personal experience and local knowledge. -
News -
Healthwatch Bromley’s Patient Experience Report, for October – December 2021, is now available on our website. -
News -
Are you someone with lived experience of adult safeguarding processes who wants to make a difference? -
News -
Partners from the South East London Integrated Care System are hosting two webinars for local people to learn more about the formal establishment of the South East London Integrated Care System (ICS) and what this means for local people. -
News -
King’s Improvement Science (KIS) is looking for input from people with experience using health and social care services in south-east London or caring for someone who does. KIS is based at King’s College London and researches how improvement to health services takes place. -
News -
Have you recently used health services at Bromley Urgent Treatment Centres? -
News -
Local Healthwatch have been nominated for a prestigious national award for creating a new job role, ensuring patient feedback is shared with our Integrated Care System while allowing each Healthwatch to continue working on local priorities. -
Report -
Our annual report includes how we have engaged and supported people over the year. We successfully gathered 2,442 resident's experiences of health and social care services in the Borough of Bromley and we produced 12 reports about the improvements people would like to see to health and social care services. -
Report -
Our annual report includes how we have engaged and supported people over the year. We heard from 1,883 people this year about their experiences of health and social care. We engaged with and supported approximately 2,511 people during the COVID-19 pandemic this year. We worked on and produced 11 projects and reports about the improvements people would like to see to health and social care services. -
News -
This year Bromley Safeguarding Adults Board (BSAB) has teamed up with the South East London Safeguarding Boards to offer you a wider range of learning sessions during National Safeguarding Awareness week.
BSAB Safeguarding Awareness Week is being held from 15 to 19 November 2021. -
News -
There are a number of opportunities for people to get involved in some patient/public groups of Kings’ College. -
Report -
Our annual report includes how we have engaged and supported people over the year. -
Report -
Our annual report includes how we have engaged and supported people over the year. -
Report -
Our annual report includes how we have engaged and supported people over the year. -
Report -
Our annual report includes how we have engaged and supported people over the year. -
Report -
Our annual report includes how we have engaged and supported people over the year. -
Report -
Our annual report includes how we have engaged and supported people over the year. -
News -
Children's vaccines, why they matter and your questions answered! -
News -
The guidance depends on whether you are visiting someone in a care home or a resident is having a visit out of the home. -
News -
NHS is asking patients, NHS staff, partner organisations and interested members of the public to give views on proposals set out in the document: -
News -
Do you think it’s important that local people are involved in services? -
News -
We are recruiting for a new full-time Patient Experience Officer to support the Boroughs of Bromley and Lewisham. Application deadline: Thursday 27th April, 5pm -
News -
We are recruiting for a Projects Officer. This is a community and office-based role, encompassing both face-to-face community engagement and outreach elements, alongside office-based aspects. -
News -
We are recruiting for a Patient Experience Officer. This is a community and office-based role, encompassing both face-to-face community engagement and outreach elements, alongside office-based aspects.