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Advice and Information -
Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide. -
Advice and Information -
Are you having trouble finding an NHS funded dentist? Read our tips on what to do if you’re facing problems. -
Report -
A patient experience report with 600 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from April–June 2022. We found that 427 (71%) local residents reviewed positively with star rating 4-5, 27 (5%) neutral with star rating 3 and 146 (24%) negative with star rating 1-2. -
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A patient experience report with 602 reviews collected, covering the period from January – March 2022. We found that 410 (68%) reviews were positive with star rating 4-5, 24 (4%) neutral with star rating 3 and 168 (28%) negative with star rating 1-2. -
Report -
A patient experience report with 611 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from October – December 2021. We found that 471 (77%) local residents reviewed positively with star rating 4-5, 25 (4%) neutral with star rating 3 and 115 (19%) negative with star rating 1-2. -
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A patient experience report with 601 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from July – September 2021. We found that 415 (69%) local residents reviewed positively, 35 (6%) were neutral and 151 (25%) were negative. -
Report -
A patient experience report with 632 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from April - June 2021. We found that of the total number of patient experiences received 411 (65%) were positive, 44 (7%) were neutral and 177 (28%) were negative. -
Report -
Our Patient Experience Report covers dental services in the London Borough of Bromley for the period July - December 2020. We gathered data from 175 local residents asking their feedback on Covid-19 observations, including PPE and cleanliness, profiteering and outbreaks. -
Report -
A patient experience report with 600 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from January-March 2021. We found that 468 (78%) local residents reviewed positively with star rating 4-5, 17 (3%) were neutral and 115 (19%) were negative. -
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A patient experience report with 407 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from October - December 2020. We found that 299 (74%) local residents reviewed positively with star rating 4-5, 12 (3%) were neutral and 96 (23%) were negative. -
Report -
A patient experience report with 576 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from July-September 2020. We found that 466 (81% ) local residents reviewed positively with star rating 4-5, neutral 26 (5%) and 84 (14%) negative. -
Report -
We conducted research by sending out surveys to gain a baseline understanding of the access to and provision of dental services within Bromley. This report seeks to highlight to what extent residents are able to access dental services, their experiences when doing so and an idea about service provision by the dentists. -
Report -
A patient experience report with 600 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from July-September. We found that 422 (70%) were positive with star rating 4-5, 31 (5%) neutral with star rating 3 and 147 (25%) negative with star rating 1-2. -
Report -
A patient experience report with 642 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from January - March 2023. -
Report -
Our annual report includes how we have engaged and supported people over the year. We successfully gathered 2,487 resident's experiences of health and social care services in the London Borough of Bromley and produced 13 reports. -
Report -
A patient experience report with 658 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from April - June 2023. -
Report -
A patient experience report with 624 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from July - September 2023.
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Report -
A patient experience report with 640 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from October - December 2023. -
Report -
A patient experience report with 613 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from January - March 2024. -
Advice and Information -
How can I get the most out of my next visit to the dentist? Take a look at our tips to help you prepare for your appointment and make sure you understand your treatment and how much it will cost. -
News -
Healthwatch Bromley is closed from Friday 16th – Monday 19th September due to Her Majesty Queen Elizabeth II’s State Funeral. Please email or leave a voice message and we will get back to you on our return. -
News -
Emergency Department (ED) at Princess Royal University Hospital (PRUH) upgraded from ‘inadequate’ to ‘requires improvement’ by Care Quality Commission (CQC) -
News -
From 1st September 2021, NHS Digital will begin collecting patient data and medical records from GP Practices in England. -
News -
The guidance depends on whether you are visiting someone in a care home or a resident is having a visit out of the home. -
News -
King’s College Hospital NHS Foundation Trust is in the process of setting goals and ambitions for the Trust over the next 5 years (2021-26). -
News -
Share your experience about your local cancer health and care services by completing a survey so that we can help to improve these services. -
News -
Integrating Care – The next steps to building strong and effective integrated care systems across England -
News -
NHS is asking patients, NHS staff, partner organisations and interested members of the public to give views on proposals set out in the document: -
News -
Bromley Healthcare is providing the new Bromley 0 to 19 Public Health Service from 1 October 2020. The service will provide better, more coordinated, health guidance and support for children, young people and families in the Borough. -
News -
Do you think it’s important that local people are involved in services? -
News -
We are recruiting for a Patient Experience Officer. This is a community and office-based role, encompassing both face-to-face community engagement and outreach elements, alongside office-based aspects.
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Report -
In December 2013, we initiated a small scale research programme to engage with parents who attended Bromley’s Children and Family Centres (CFCs) and learn more about their experiences of using local health and social care services. 374 people responded to our surveys across the six CFCs. -
News -
This year Bromley Safeguarding Adults Board (BSAB) has teamed up with the South East London Safeguarding Boards to offer you a wider range of learning sessions during National Safeguarding Awareness week.
BSAB Safeguarding Awareness Week is being held from 15 to 19 November 2021. -
News -
There are a number of opportunities for people to get involved in some patient/public groups of Kings’ College. -
News -
Bromley Healthcare is recruiting individuals to participate in the Bromley Healthcare CIC Patient Reference Group (PRG). -
Advice and Information -
A list of community organisations that work with Roma in London. -
News -
Each year the flu kills on average 11,000 people and hospitalises thousands more. This year it’s more important than ever for people at risk to get their free flu vaccine. -
News -
Healthwatch Bromley is recruiting volunteers. Make this an opportunity to build your community. -
Report -
A statutory function of Healthwatch Bromley is to provide information and signposting to residents on health and social care services. Based on our intelligence we identified diabetes as one area of focus for our work. -
Report -
The Cancer Information and Support Survey was a local project run by Healthwatch Bromley. The project aimed to identify and understand trends in the support needs of people, and their loved ones, living with or beyond different types of cancer. -
Advice and Information -
Primary care is made up of the GP, practice nurse, high street pharmacist, along with other clinicians working in your GP surgery to support you when you first feel poorly or are concerned about your physical or mental health. Watch this video to get information on how services are working and the best way to get the care you need. -
News -
We are supporting @HealthwatchE’s campaign calling on new mums and birthing parents to share their experience of mental health support. Please help us spread the word and share our survey with your audiences. -
News -
You are invited to a meeting on 21 December, 12.30pm-1.30pm. Plans for the new centre will be shared and questions answered from local stakeholders and residents. -
News -
Healthwatch Bromley’s offices are closed from 5pm on Friday 16th December. We reopen at 9am on Tuesday 3rd January.
Healthwatch Bromley is independent and acts as a patient champion in health and social care services. Advice and Information can be found on our website. -
Advice and Information -
Find your nearest Warm Centre in Bromley Borough
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News -
The Cancer Information and Support Services Report received a response from King's College Hospital NHS Foundation Trust and NHS South East London Integrated Care Board (Bromley). -
News -
Further industrial action by ambulance service staff around the country is set to take place on Wednesday 11 January 2023. -
News -
Join the Community Roadshow at The Glades Shopping Centre on Friday 13 and Saturday 14 January with information on vaccination.