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Advice and Information -
Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide. -
Advice and Information -
Are you having trouble finding an NHS funded dentist? Read our tips on what to do if you’re facing problems. -
Report -
A patient experience report with 600 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from April–June 2022. We found that 427 (71%) local residents reviewed positively with star rating 4-5, 27 (5%) neutral with star rating 3 and 146 (24%) negative with star rating 1-2. -
Report -
A patient experience report with 602 reviews collected, covering the period from January – March 2022. We found that 410 (68%) reviews were positive with star rating 4-5, 24 (4%) neutral with star rating 3 and 168 (28%) negative with star rating 1-2. -
Report -
A patient experience report with 611 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from October – December 2021. We found that 471 (77%) local residents reviewed positively with star rating 4-5, 25 (4%) neutral with star rating 3 and 115 (19%) negative with star rating 1-2. -
Report -
A patient experience report with 601 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from July – September 2021. We found that 415 (69%) local residents reviewed positively, 35 (6%) were neutral and 151 (25%) were negative. -
Report -
A patient experience report with 632 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from April - June 2021. We found that of the total number of patient experiences received 411 (65%) were positive, 44 (7%) were neutral and 177 (28%) were negative. -
Report -
Our Patient Experience Report covers dental services in the London Borough of Bromley for the period July - December 2020. We gathered data from 175 local residents asking their feedback on Covid-19 observations, including PPE and cleanliness, profiteering and outbreaks. -
Report -
A patient experience report with 600 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from January-March 2021. We found that 468 (78%) local residents reviewed positively with star rating 4-5, 17 (3%) were neutral and 115 (19%) were negative. -
Report -
A patient experience report with 407 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from October - December 2020. We found that 299 (74%) local residents reviewed positively with star rating 4-5, 12 (3%) were neutral and 96 (23%) were negative. -
Report -
A patient experience report with 576 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from July-September 2020. We found that 466 (81% ) local residents reviewed positively with star rating 4-5, neutral 26 (5%) and 84 (14%) negative. -
Report -
We conducted research by sending out surveys to gain a baseline understanding of the access to and provision of dental services within Bromley. This report seeks to highlight to what extent residents are able to access dental services, their experiences when doing so and an idea about service provision by the dentists. -
Report -
A patient experience report with 600 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from July-September. We found that 422 (70%) were positive with star rating 4-5, 31 (5%) neutral with star rating 3 and 147 (25%) negative with star rating 1-2. -
Report -
A patient experience report with 642 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from January - March 2023. -
Report -
Our annual report includes how we have engaged and supported people over the year. We successfully gathered 2,487 resident's experiences of health and social care services in the London Borough of Bromley and produced 13 reports. -
Report -
A patient experience report with 658 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from April - June 2023. -
Report -
A patient experience report with 624 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from July - September 2023.
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Report -
A patient experience report with 640 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from October - December 2023. -
Advice and Information -
How can I get the most out of my next visit to the dentist? Take a look at our tips to help you prepare for your appointment and make sure you understand your treatment and how much it will cost. -
News -
The Healthwatch Bromley (HWB) Committee is an advisory body, supporting the staff and volunteers in Your Voice in Health and Social Care (YVHSC) to deliver local Healthwatch activities in Bromley, using their professional and personal experience and local knowledge. -
News -
Healthwatch Bromley’s Patient Experience Report, for October – December 2021, is now available on our website. -
News -
Are you someone with lived experience of adult safeguarding processes who wants to make a difference? -
News -
Partners from the South East London Integrated Care System are hosting two webinars for local people to learn more about the formal establishment of the South East London Integrated Care System (ICS) and what this means for local people. -
News -
King’s Improvement Science (KIS) is looking for input from people with experience using health and social care services in south-east London or caring for someone who does. KIS is based at King’s College London and researches how improvement to health services takes place. -
News -
Have you recently used health services at Bromley Urgent Treatment Centres? -
News -
Local Healthwatch have been nominated for a prestigious national award for creating a new job role, ensuring patient feedback is shared with our Integrated Care System while allowing each Healthwatch to continue working on local priorities. -
Report -
Our annual report includes how we have engaged and supported people over the year. We successfully gathered 2,442 resident's experiences of health and social care services in the Borough of Bromley and we produced 12 reports about the improvements people would like to see to health and social care services. -
Report -
Our annual report includes how we have engaged and supported people over the year. We heard from 1,883 people this year about their experiences of health and social care. We engaged with and supported approximately 2,511 people during the COVID-19 pandemic this year. We worked on and produced 11 projects and reports about the improvements people would like to see to health and social care services. -
News -
This year Bromley Safeguarding Adults Board (BSAB) has teamed up with the South East London Safeguarding Boards to offer you a wider range of learning sessions during National Safeguarding Awareness week.
BSAB Safeguarding Awareness Week is being held from 15 to 19 November 2021. -
News -
There are a number of opportunities for people to get involved in some patient/public groups of Kings’ College. -
Report -
Our annual report includes how we have engaged and supported people over the year. -
Report -
Our annual report includes how we have engaged and supported people over the year. -
Report -
Our annual report includes how we have engaged and supported people over the year. -
Report -
Our annual report includes how we have engaged and supported people over the year. -
Report -
Our annual report includes how we have engaged and supported people over the year. -
Report -
Our annual report includes how we have engaged and supported people over the year. -
News -
Children's vaccines, why they matter and your questions answered! -
News -
The guidance depends on whether you are visiting someone in a care home or a resident is having a visit out of the home. -
News -
NHS is asking patients, NHS staff, partner organisations and interested members of the public to give views on proposals set out in the document: -
News -
Do you think it’s important that local people are involved in services? -
News -
We are recruiting for a new full-time Patient Experience Officer to support the Boroughs of Bromley and Lewisham. Application deadline: Thursday 27th April, 5pm -
News -
We are recruiting for a Projects Officer. This is a community and office-based role, encompassing both face-to-face community engagement and outreach elements, alongside office-based aspects. -
News -
We are recruiting for a Patient Experience Officer. This is a community and office-based role, encompassing both face-to-face community engagement and outreach elements, alongside office-based aspects.