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Advice and Information -
Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed. -
Report -
A patient experience report with 600 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from April–June 2022. We found that 427 (71%) local residents reviewed positively with star rating 4-5, 27 (5%) neutral with star rating 3 and 146 (24%) negative with star rating 1-2. -
Report -
A patient experience report with 602 reviews collected, covering the period from January – March 2022. We found that 410 (68%) reviews were positive with star rating 4-5, 24 (4%) neutral with star rating 3 and 168 (28%) negative with star rating 1-2. -
News -
Do you have minor health concerns? Start with contacting your local pharmacist. -
Report -
A patient experience report with 611 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from October – December 2021. We found that 471 (77%) local residents reviewed positively with star rating 4-5, 25 (4%) neutral with star rating 3 and 115 (19%) negative with star rating 1-2. -
Report -
A patient experience report with 601 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from July – September 2021. We found that 415 (69%) local residents reviewed positively, 35 (6%) were neutral and 151 (25%) were negative. -
Report -
Our Patient Experience Report covers pharmacy services in six London boroughs for the period October - December 2020. The London Borough of Bromley gathered data from 74 local residents asking their feedback on Covid-19 observations, including PPE and cleanliness, profiteering and outbreaks.
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Report -
A patient experience report with 600 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from January-March 2021. We found that 468 (78%) local residents reviewed positively with star rating 4-5, 17 (3%) were neutral and 115 (19%) were negative. -
Report -
A patient experience report with 407 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from October - December 2020. We found that 299 (74%) local residents reviewed positively with star rating 4-5, 12 (3%) were neutral and 96 (23%) were negative. -
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A patient experience report with 576 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from July-September 2020. We found that 466 (81% ) local residents reviewed positively with star rating 4-5, neutral 26 (5%) and 84 (14%) negative. -
Report -
A patient experience report with 300 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from April-June 2020. We found that 233 (78%) local residents reviewed positively with star rating 4-5, 5 (2%) neutral and 62 (20%) negative. -
Report -
A patient experience report with 605 reviews collected, covering the period from April-June 2018. We found that 475 (79%) were positive and 130 (21%) were negative experiences of service provision. -
Report -
This report was composed to give insight into the patient experience and use of local pharmacies in the London Borough of Bromley. The research focused on the following areas: dispensing, promotion of public health and healthy lifestyles, signposting to other services and patient feedback. -
News -
Bromley Council is working in partnership with Healthy Dialogues in writing a pharmaceutical needs assessment (PNA) which looks at the health needs of the people who live in your area. Part of this PNA will consider finding more out about your experiences and views around your local pharmacy, and how you may be currently using them. -
Report -
Our annual report includes how we have engaged and supported people over the year. -
News -
Community pharmacists across southeast London have arranged a series of online events throughout August to discuss with local people how to self-care and how to improve wellness as well as explain their role in helping people look after their own health. -
News -
Community pharmacists across southeast London have arranged a series of online and face-to-face events throughout August to discuss with local people how to self-care and how to improve wellness as well as explain their role in helping people look after their own health. -
News -
The NHS in south east London is very busy due to rising coronavirus infection rates, but they are still helping you get urgent care when you need it. -
Report -
A patient experience report with 600 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from July-September. We found that 422 (70%) were positive with star rating 4-5, 31 (5%) neutral with star rating 3 and 147 (25%) negative with star rating 1-2. -
News -
Bank Holidays can affect the opening hours of local pharmacies. The following guide provides the opening hours for pharmacies in London which have been asked to open on Friday 7th April, Sunday 9th April and Monday 10th April 2023.
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Report -
A patient experience report with 645 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from October- December. -
News -
Nurses who are members of the Royal College of Nursing (RCN) will be striking from 8pm on 30 April to 8pm on 2 May at Guys and St Thomas’s (GSTT), and Kings. Unite members (pharmacists, nurses, security and switchboard) will also be on strike on 2 May at GSTT (times tbc). -
News -
During the Junior Doctors’ Strike, hospitals across south east London are likely to be much busier than usual.
Please help us to help you. -
Report -
A patient experience report with 642 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from January - March 2023. -
Report -
Our annual report includes how we have engaged and supported people over the year. We successfully gathered 2,487 resident's experiences of health and social care services in the London Borough of Bromley and produced 13 reports. -
Report -
A patient experience report with 624 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from July - September 2023.
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Report -
A patient experience report with 640 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from October - December 2023. -
Advice and Information -
If you are struggling, feel alone or need a little help, then check out our guide on how you can get the support you need. -
Advice and Information -
Do you know about your rights to language support in NHS settings? -
News -
When you’re asked about your access or support needs, do you ever feel tired and annoyed at having to repeat them, yet again? -
Report -
We carried out a research project in the London Borough of Bromley considering the health and social care needs and experiences of seldom heard communities through contacting different faith groups and engaging with communities that may not be regular service users. -
News -
There are a number of opportunities for people to get involved in some patient/public groups of Kings’ College. -
Advice and Information -
“Windrush Generation” guidance for NHS staff and other providers of NHS funded secondary and community care services. -
News -
Following up on their commitment for conversations and co-production relating to:
· The Independent Culture Review findings and Community Risk Management plan
· Fire safety and evacuation and your safety in London
· Achieving co-production with Deaf and Disabled People in London
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News -
On Tuesday 25 July from 4pm to 9pm, Bromley Town Centre will host a free Sport and Wellbeing Festival promoting active and healthy lifestyles, and Healthwatch Bromley is participating. Come meet our team and share your experiences accessing health and social care services. -
News -
Bromley X by X and Healthwatch Bromley are running an interactive United Voices workshop on:
Tuesday 26th September 2023 from 1pm until 2.30pm
at Lewis House, 30 Beckenham Road, Beckenham, BR3 4LS.
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News -
ClearCommunityWeb run a digital skills programme and their digital drop-in sessions will resume on 8th January. -
Advice and Information -
The Accessible Information Standard is mandatory for all organisations that provide National Health Service (NHS) or adult social care.