1. Patient Experience Report 2018 Quarter 3

    Report -

    A patient experience report with 602 reviews collected, covering the period from October-December 2018. We found that 484 (80%) were positive and 118 (20%) were negative experiences of service provision.

  2. Health and Faith Report

    Report -

    We carried out a research project in the London Borough of Bromley considering the health and social care needs and experiences of seldom heard communities through contacting different faith groups and engaging with communities that may not be regular service users.

  3. Registering with your GP: understanding your rights

    Advice and Information -

    People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.

  4. Healthwatch Bromley NHS Long Term Plan Report

    Report -

    We collected local views on the Long Term Plan through surveys, focus groups and events between April and May 2019, to give tens of thousands of people the opportunity to help local hospitals, GP surgeries and community services hear about the changes people would like to see happen.

  5. Impact Report: 2018-2019

    Report -

    Our annual report aims to highlight the impact of health and social care services within the Borough of Bromley over the period of April 2018 - March 2019. We gathered a total of 2,193 patient responses, 1,794 which are positive and 399 which are negative.

  6. Patient Experience Report 2019 Quarter 4

    Report -

    A patient experience report with 603 reviews collected, covering the period from January-March 2019. We found that 443 (73%) were positive, neutral 81 (14%) and 79 (13%) were negative experiences of service provision.

  7. Patient Experience Report 2019 Quarter 1

    Report -

    A patient experience report with 601 reviews collected, covering the period from April-June 2019. We found that 454 (76%) were positive, neutral 43 (7%) and 104 (17%) were negative experiences of service provision.

  8. Do you need help travelling to NHS services?

    Advice and Information -

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

  9. Patient Experience Report 2019 Quarter 2

    Report -

    A patient experience report with 600 reviews collected, covering the period from July-September 2019. We found that 469 (78%) were positive, neutral 43 (7%) and 88 (15%) were negative experiences of service provision.