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We conducted an Enter & View visit looking at the care and support provided at Florence Nursing Home. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
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A patient experience report with 602 reviews collected, covering the period from October-December 2018. We found that 484 (80%) were positive and 118 (20%) were negative experiences of service provision. -
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We carried out a research project in the London Borough of Bromley considering the health and social care needs and experiences of seldom heard communities through contacting different faith groups and engaging with communities that may not be regular service users. -
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We conducted an Enter & View visit looking at the care and support provided at Glebe Court Nursing Home. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
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Our annual report includes how we have engaged and supported people over the year. -
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People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register. -
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Our report consists of research where we aimed to obtain views and experiences of South East London residents to support local implementation of the NHS Long Term Plan. -
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We collected local views on the Long Term Plan through surveys, focus groups and events between April and May 2019, to give tens of thousands of people the opportunity to help local hospitals, GP surgeries and community services hear about the changes people would like to see happen. -
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We conducted an Enter & View visit looking at the care and support provided at Lauriston House Care Home. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
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We conducted an Enter & View visit looking at Bromley Well. Their aim is to help the local population to stay both emotionally and physically well and to remain independent. Four Enter & View visits on four Bromley Well workshops were conducted over a one month period in June across varied locations. The workshops were evaluated through the use of a bespoke observation sheet, together with client and staff feedback forms. -
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Our annual report aims to highlight the impact of health and social care services within the Borough of Bromley over the period of April 2018 - March 2019. We gathered a total of 2,193 patient responses, 1,794 which are positive and 399 which are negative. -
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A patient experience report with 603 reviews collected, covering the period from January-March 2019. We found that 443 (73%) were positive, neutral 81 (14%) and 79 (13%) were negative experiences of service provision. -
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Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide. -
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We conducted an Enter & View visit looking at the care and support provided at Archers Point Residential Home. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
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A patient experience report with 601 reviews collected, covering the period from April-June 2019. We found that 454 (76%) were positive, neutral 43 (7%) and 104 (17%) were negative experiences of service provision. -
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Find out what support is available to help you when travelling to your GP, hospital or other NHS services. -
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A patient experience report with 600 reviews collected, covering the period from July-September 2019. We found that 469 (78%) were positive, neutral 43 (7%) and 88 (15%) were negative experiences of service provision. -
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We conducted an Enter & View visit looking at the care and support provided at Burrows House. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
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The NHS in south east London is very busy due to rising coronavirus infection rates, but they are still helping you get urgent care when you need it. -
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South East London CCG is organising a briefing on the Covid-19 vaccination programme in south east London (SEL) on Monday 25 January 3 pm to 4 pm on Microsoft Teams. -
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When you become eligible for vaccination, you will receive an invitation to come forward for your vaccination. For most people, this will be a letter either from BGPA, the GP Practice or the national NHS. Some people might receive a text or phone call from BGPA or the GP Practice. -
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The NHS has planned extensively to deliver the largest vaccination programme in our history. The first COVID-19 vaccine (Pfizer/BioNTech) has been rigorously tested and confirmed as safe and highly effective by the expert Medicines and Healthcare products Regulatory Agency (MHRA). -
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NHS South East London CCG has commissioned: -
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Prime Minister Boris Johnson visited the Orpington Health and Wellbeing Centre this morning (15 February 2021) to meet primary care staff, volunteers and patients getting their Covid-19 vaccinations. -
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Join this online event to get the latest update on the vaccination programme in Bromley
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The NHS in south east London has teamed up with the Al-Emaan Mosque in Keston, Bromley, to offer local residents another place to get their COVID-19 vaccination. -
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Residents are being strongly encouraged to respond positively to their call up notification over the coming weeks or book an appointment online to attend a vaccination centre. -
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Our annual report includes how we have engaged and supported people over the year. We heard from 1,883 people this year about their experiences of health and social care. We engaged with and supported approximately 2,511 people during the COVID-19 pandemic this year. We worked on and produced 11 projects and reports about the improvements people would like to see to health and social care services. -
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Our Patient Experience Report covers dental services in the London Borough of Bromley for the period July - December 2020. We gathered data from 175 local residents asking their feedback on Covid-19 observations, including PPE and cleanliness, profiteering and outbreaks. -
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Our Patient Experience Report covers pharmacy services in six London boroughs for the period October - December 2020. The London Borough of Bromley gathered data from 74 local residents asking their feedback on Covid-19 observations, including PPE and cleanliness, profiteering and outbreaks.
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A patient experience report with 407 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from October - December 2020. We found that 299 (74%) local residents reviewed positively with star rating 4-5, 12 (3%) were neutral and 96 (23%) were negative. -
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There will be a NHS COVID-19 vaccination clinic held at the Cotmandene Community Resource Centre on Friday 23 April 2021 for eligible residents. Address: 64 Cotmandene Crescent, Orpington BR5 2RG. -
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Our annual report provides a summary of the experiences people have shared with us and highlights the action we have taken in response. Take a look to see how people's views are impacting decisions made by NHS and social care leaders. -
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In southeast London, we have now passed the one million COVID-19 vaccine mark. Health and care partners from across the Our Healthier South East London (OHSEL) Integrated Care System (ICS) is celebrating the efforts of staff who have given one million COVID vaccinations as part of the efforts to prevent people from getting seriously ill from COVID-19. -
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The Joint Committee on Vaccination and Immunisation (JCVI) has advised that pregnant women should be offered the COVID-19 vaccine at the same time as the rest of the population, based on their age and clinical risk group. -
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The NHS in south east London is working with GPs, volunteers, and faith leaders at the Al-Emaan Mosque in Keston to offer the COVID-19 vaccination to people of all faiths and none. -
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There is a plethora of misinformation about the Covid vaccine widely shared on social media and messaging apps that is undermining some people’s confidence in the vaccine. -
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Browse the activities for Mental Health Awareness Week. -
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COVID-19: What you need to know when visiting a care home -
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King’s College Hospital NHS Foundation Trust is in the process of setting goals and ambitions for the Trust over the next 5 years (2021-26). -
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Domestic abuse is when you are controlled, bullied or threatened by your partner or a family member, who wants to gain control over you. -
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People have told us they want to feel listened to and involved in decisions about their social care.