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We conducted an Enter & View visit looking at the care and support provided at Regency Court. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
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We conducted an Enter & View visit looking at the care and support provided at Apsley Court. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
Report -
We conducted an Enter & View visit looking at the care and support provided at Norton Court. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
Report -
We conducted an Enter & View visit looking at the care and support provided at Crown Meadow Court. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
Report -
We conducted an Enter & View visit looking at the care and support provided at Durham House. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
Report -
We set out to speak to gain a wider understanding and appreciation of the young people of Bromley’s attitude toward mental health and in the hope that it would raise awareness around the services that are available. A total of 350 young people aged 10-17 took part in our engagement. -
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Our annual report includes how we have engaged and supported people over the year. -
Report -
We conducted an Enter & View visit to engage with tenants of the Extra Care Schemes to understand their experience of the service and provide them with the opportunity to voice their opinions regarding the care that they receive and the environment in which they live. We engaged with 65 tenants and 37 staff members. -
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The purpose of this Enter & View visit was to engage with patients and staff about their experience of Green Parks House and to gather their views. This included how involved people feel in planning their care, the ward environment, relationships between staff and patients and whether people feel safe. -
Report -
We visited 5 food banks across the boroughs of Bromley and Lewisham. We interviewed residents about their experiences of accessing health and social care services and the circumstances which has caused them to access community services in the borough. The community providers of food banks were also engaged, regarding information around numbers and their front line experiences. -
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We held an event to raise awareness of Self Care Week and the importance of self-care and the self-management of health conditions. The event included four separate workshops focussing on particular self care issues: diabetes, eye care, respiratory diseases and mental health. -
Advice and Information -
How can I get the most out of my next visit to the dentist? Take a look at our tips to help you prepare for your appointment and make sure you understand your treatment and how much it will cost. -
News -
The NHS in south east London is very busy due to rising coronavirus infection rates, but they are still helping you get urgent care when you need it. -
News -
South East London CCG is organising a briefing on the Covid-19 vaccination programme in south east London (SEL) on Monday 25 January 3 pm to 4 pm on Microsoft Teams. -
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When you become eligible for vaccination, you will receive an invitation to come forward for your vaccination. For most people, this will be a letter either from BGPA, the GP Practice or the national NHS. Some people might receive a text or phone call from BGPA or the GP Practice. -
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The NHS has planned extensively to deliver the largest vaccination programme in our history. The first COVID-19 vaccine (Pfizer/BioNTech) has been rigorously tested and confirmed as safe and highly effective by the expert Medicines and Healthcare products Regulatory Agency (MHRA). -
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NHS South East London CCG has commissioned: -
News -
Prime Minister Boris Johnson visited the Orpington Health and Wellbeing Centre this morning (15 February 2021) to meet primary care staff, volunteers and patients getting their Covid-19 vaccinations. -
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Join this online event to get the latest update on the vaccination programme in Bromley
Date – Wednesday, 10 March 2021
Time – 1500 to 1600 hrs -
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The NHS in south east London has teamed up with the Al-Emaan Mosque in Keston, Bromley, to offer local residents another place to get their COVID-19 vaccination. -
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Residents are being strongly encouraged to respond positively to their call up notification over the coming weeks or book an appointment online to attend a vaccination centre. -
Report -
Our annual report includes how we have engaged and supported people over the year. We heard from 1,883 people this year about their experiences of health and social care. We engaged with and supported approximately 2,511 people during the COVID-19 pandemic this year. We worked on and produced 11 projects and reports about the improvements people would like to see to health and social care services. -
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Our Patient Experience Report covers dental services in the London Borough of Bromley for the period July - December 2020. We gathered data from 175 local residents asking their feedback on Covid-19 observations, including PPE and cleanliness, profiteering and outbreaks. -
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Our Patient Experience Report covers pharmacy services in six London boroughs for the period October - December 2020. The London Borough of Bromley gathered data from 74 local residents asking their feedback on Covid-19 observations, including PPE and cleanliness, profiteering and outbreaks.
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A patient experience report with 407 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from October - December 2020. We found that 299 (74%) local residents reviewed positively with star rating 4-5, 12 (3%) were neutral and 96 (23%) were negative. -
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There will be a NHS COVID-19 vaccination clinic held at the Cotmandene Community Resource Centre on Friday 23 April 2021 for eligible residents. Address: 64 Cotmandene Crescent, Orpington BR5 2RG. -
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Our annual report provides a summary of the experiences people have shared with us and highlights the action we have taken in response. Take a look to see how people's views are impacting decisions made by NHS and social care leaders. -
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In southeast London, we have now passed the one million COVID-19 vaccine mark. Health and care partners from across the Our Healthier South East London (OHSEL) Integrated Care System (ICS) is celebrating the efforts of staff who have given one million COVID vaccinations as part of the efforts to prevent people from getting seriously ill from COVID-19. -
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The Joint Committee on Vaccination and Immunisation (JCVI) has advised that pregnant women should be offered the COVID-19 vaccine at the same time as the rest of the population, based on their age and clinical risk group. -
News -
The NHS in south east London is working with GPs, volunteers, and faith leaders at the Al-Emaan Mosque in Keston to offer the COVID-19 vaccination to people of all faiths and none. -
News -
There is a plethora of misinformation about the Covid vaccine widely shared on social media and messaging apps that is undermining some people’s confidence in the vaccine. -
News -
Browse the activities for Mental Health Awareness Week. -
Advice and Information -
COVID-19: What you need to know when visiting a care home -
News -
King’s College Hospital NHS Foundation Trust is in the process of setting goals and ambitions for the Trust over the next 5 years (2021-26). -
News -
Domestic abuse is when you are controlled, bullied or threatened by your partner or a family member, who wants to gain control over you. -
Advice and Information -
People have told us they want to feel listened to and involved in decisions about their social care. -
News -
The Penge vaccine and health event will offer the vaccine and a wide range of other health checks to eligible residents, especially those who may not access healthcare services such as the homeless, refugees or those living in temporary accommodation. -
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We would like to warmly invite you and your service users to our next monthly engagement forum. -
Report -
A patient experience report with 600 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from January-March 2021. We found that 468 (78%) local residents reviewed positively with star rating 4-5, 17 (3%) were neutral and 115 (19%) were negative. -
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We conducted an Enter & View visit of Prince George Duke of Kent Court. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions as well as Covid-19 precautions. We found that the majority of residents feel happy, comfortable and secure at the home. -
News -
Community leaders from across South London invite you to the South London Listens mental health summit on Wednesday 16 June 2021 (6-8 pm) where they will present urgent actions to tackle the looming mental health crisis caused by the COVID-19 pandemic. -
News -
Bromley Well provides support to people in Bromley borough who are caring for others. -
News -
Loneliness is an issue that has affected many people during the past 15 months. There has been a consistent level of reported loneliness in England before the pandemic and the Government’s Community Life Survey has reported that 6% of all adults aged 16+ in England feel lonely often or always. -
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The COVID-19 vaccine is free of charge on the NHS -
News -
The COVID-19 vaccine is free of charge on the NHS -
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The guidance depends on whether you are visiting someone in a care home or a resident is having a visit out of the home. -
News -
The move to more digitally-led healthcare has worked well for some but excluded others over the past year. Healthwatch England report explores how people have been excluded and what needs to happen to get the care they need. -
News -
Kings College London are we are gathering views about priorities for action, development and research with respect to adult day centres. -
News -
Young people from southeast London’s LGBT+ community have experienced an array of mental health problems resulting from the COVID-19 pandemic.