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We conducted an Enter & View visit looking at the care and support provided at Regency Court. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
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We conducted an Enter & View visit looking at the care and support provided at Apsley Court. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
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We conducted an Enter & View visit looking at the care and support provided at Norton Court. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
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We conducted an Enter & View visit looking at the care and support provided at Crown Meadow Court. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
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We conducted an Enter & View visit looking at the care and support provided at Durham House. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
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We set out to speak to gain a wider understanding and appreciation of the young people of Bromley’s attitude toward mental health and in the hope that it would raise awareness around the services that are available. A total of 350 young people aged 10-17 took part in our engagement. -
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Our annual report includes how we have engaged and supported people over the year. -
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We conducted an Enter & View visit to engage with tenants of the Extra Care Schemes to understand their experience of the service and provide them with the opportunity to voice their opinions regarding the care that they receive and the environment in which they live. We engaged with 65 tenants and 37 staff members. -
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The purpose of this Enter & View visit was to engage with patients and staff about their experience of Green Parks House and to gather their views. This included how involved people feel in planning their care, the ward environment, relationships between staff and patients and whether people feel safe. -
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We visited 5 food banks across the boroughs of Bromley and Lewisham. We interviewed residents about their experiences of accessing health and social care services and the circumstances which has caused them to access community services in the borough. The community providers of food banks were also engaged, regarding information around numbers and their front line experiences. -
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We held an event to raise awareness of Self Care Week and the importance of self-care and the self-management of health conditions. The event included four separate workshops focussing on particular self care issues: diabetes, eye care, respiratory diseases and mental health. -
Advice and Information -
How can I get the most out of my next visit to the dentist? Take a look at our tips to help you prepare for your appointment and make sure you understand your treatment and how much it will cost. -
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This report explores young people's attitudes and experiences toward sexual health and healthy relationships, in the hope that it would raise awareness around the services that are available, the laws around sex and healthy teenage relationships. This report documents the findings of the research, which took place from December 2016 to February 2017. -
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Our annual report includes how we have engaged and supported people over the year. -
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We made three separate visits to the Discharge Lounge at Princess Royal University Hospital where we engaged with 91 patients, carers and family members. We also spoke with members of the Discharge Team and, in addition, collected further feedback from the public at our engagement hubs in the borough. -
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We carried out a research project to assess the consistency and accuracy of GP out-of-hours answerphone messages, website information and complaint procedures across the London Borough of Bromley. We carried out a comprehensive review of all public facing information provided by the borough’s 45 GP practices. -
Advice and Information -
Five things you should expect from home care, domiciliary care or help in the home. -
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We conducted an Enter & View visit looking at the care and support provided at Ashglade Residential Care Home. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
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We conducted an Enter & View visit looking at the care and support provided at Burrows House Residential Care Home. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
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We conducted an Enter & View visit looking at the care and support provided at Foxbridge House. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
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We conducted an Enter & View visit looking at the care and support provided at Sundridge Court. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
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We set out to speak to Year Five and Year Six children from Highfield Junior School. We were interested in learning what knowledge the children had around healthy eating and to also raise awareness. To do this we used
Public Health guidance to focus on: the Eatwell plate, sugar levels, salt levels, intake of water, the importance of exercise, the 5 a day message. We obtained 119 responses during the course of the workshops.