1. Report -

    We conducted an Enter & View visit looking at the care and support provided at Burrows House Care Home. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home.
  2. Report -

    We conducted an Enter & View visit looking at the care and support provided at Elmwood Nursing Home. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home.
  3. Report -

    We embarked upon a research project specifically focusing on GP Access and the patient experience, which took place from November 2014 - March 2015. The report details information regarding booking systems in local GP practices and a snapshot of local people’s experiences and concerns. This report hopes to point out areas of success in the current system and suggest areas where improvements are needed.
  4. Report -

    We conducted an Enter & View visit looking at the care and support provided at Bromley Park Nursing Home. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home.
  5. Report -

    Our annual report includes how we have engaged and supported people over the year.
  6. Report -

    This report was composed to give insight into the patient experience and use of local pharmacies in the London Borough of Bromley. The research focused on the following areas: dispensing, promotion of public health and healthy lifestyles, signposting to other services and patient feedback.
  7. Report -

    We conducted an Enter & View visit looking at the care and support provided at Sutherland Court. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home.
  8. Report -

    The purpose of the Self-Care Week event was to raise awareness of the Self Care week and importance of self-care, to encourage stakeholders to take part in the campaign and to encourage self-care to their service users, to promote our achievements in supporting patients in self-care so far.
  9. Report -

    Healthwatch Bromley and Lewisham launched a research project focusing on attitudes toward mental health and service access in the London Borough of Bromley. A total of 133 responses were accumulated.
  10. News -

    COVID-19 has changed how patients access their GP. The pandemic has supercharged the use of remote consultations in primary care. These will never replace face-to-face appointments which should be available to patients where appropriate. However, remote consultations can be a convenient way for people to access medical advice and treatment.
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  39. Advice and Information -

    The Accessible Information Standard is mandatory for all organisations that provide National Health Service (NHS) or adult social care.
  40. News -

    King’s College Hospital is asking women, families and partners about what is important to them about maternity services across their sites
  41. News -

    It’s essential to keep ourselves warm during winter to protect our bodies from viruses and infections.
  42. Advice and Information -

    Not all COVID tests are the same so it’s important to get the right one.
  43. News -

    Have you given birth in the past 2 years in Bromley? If you were induced, we’d like your views! Kings and PRUH Maternity Voices Partnership are working alongside the King’s College Hospital maternity department to review and improve the induction of labour pathway.
  44. News -

    Have you recently used health services at Bromley Urgent Treatment Centres?
  45. News -

    King’s Improvement Science (KIS) is looking for input from people with experience using health and social care services in south-east London or caring for someone who does. KIS is based at King’s College London and researches how improvement to health services takes place.
  46. News -

    Partners from the South East London Integrated Care System are hosting two webinars for local people to learn more about the formal establishment of the South East London Integrated Care System (ICS) and what this means for local people.
  47. Report -

    Due to the COVID-19 restriction, we conducted a virtual Enter & View visit to Jansondean Nursing Home via Zoom and arranged telephone calls with residents. We found there was a positive atmosphere throughout the home and the residents appeared to be completely at ease in the presence of staff. The general atmosphere appeared to be positive and friendly.
  48. News -

    Are you someone with lived experience of adult safeguarding processes who wants to make a difference?
  49. News -

    Get all the family protected in one of the family clinics.
  50. News -

    Don’t miss out this Family Fun Health Day