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Report -
We conducted an Enter & View visit looking at the care and support provided at Burrows House Care Home. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
Report -
We conducted an Enter & View visit looking at the care and support provided at Elmwood Nursing Home. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
Report -
We embarked upon a research project specifically focusing on GP Access and the patient experience, which took place from November 2014 - March 2015. The report details information regarding booking systems in local GP practices and a snapshot of local people’s experiences and concerns. This report hopes to point out areas of success in the current system and suggest areas where improvements are needed. -
Report -
We conducted an Enter & View visit looking at the care and support provided at Bromley Park Nursing Home. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
Report -
Our annual report includes how we have engaged and supported people over the year. -
Report -
This report was composed to give insight into the patient experience and use of local pharmacies in the London Borough of Bromley. The research focused on the following areas: dispensing, promotion of public health and healthy lifestyles, signposting to other services and patient feedback. -
Report -
We conducted an Enter & View visit looking at the care and support provided at Sutherland Court. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
Report -
The purpose of the Self-Care Week event was to raise awareness of the Self Care week and importance of self-care, to encourage stakeholders to take part in the campaign and to encourage self-care to their service users, to promote our achievements in supporting patients in self-care so far. -
Report -
Healthwatch Bromley and Lewisham launched a research project focusing on attitudes toward mental health and service access in the London Borough of Bromley. A total of 133 responses were accumulated. -
Report -
We conducted an Enter & View visit looking at the care and support provided at Regency Court. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
Report -
We conducted an Enter & View visit looking at the care and support provided at Apsley Court. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
Report -
We conducted an Enter & View visit looking at the care and support provided at Norton Court. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
Report -
We conducted an Enter & View visit looking at the care and support provided at Crown Meadow Court. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
Report -
We conducted an Enter & View visit looking at the care and support provided at Durham House. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions at the care home. -
Report -
We set out to speak to gain a wider understanding and appreciation of the young people of Bromley’s attitude toward mental health and in the hope that it would raise awareness around the services that are available. A total of 350 young people aged 10-17 took part in our engagement. -
Report -
Our annual report includes how we have engaged and supported people over the year. -
Report -
We conducted an Enter & View visit to engage with tenants of the Extra Care Schemes to understand their experience of the service and provide them with the opportunity to voice their opinions regarding the care that they receive and the environment in which they live. We engaged with 65 tenants and 37 staff members. -
Report -
The purpose of this Enter & View visit was to engage with patients and staff about their experience of Green Parks House and to gather their views. This included how involved people feel in planning their care, the ward environment, relationships between staff and patients and whether people feel safe. -
Report -
We visited 5 food banks across the boroughs of Bromley and Lewisham. We interviewed residents about their experiences of accessing health and social care services and the circumstances which has caused them to access community services in the borough. The community providers of food banks were also engaged, regarding information around numbers and their front line experiences. -
Report -
We held an event to raise awareness of Self Care Week and the importance of self-care and the self-management of health conditions. The event included four separate workshops focussing on particular self care issues: diabetes, eye care, respiratory diseases and mental health. -
Advice and Information -
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