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A patient experience report with 600 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from April–June 2022. We found that 427 (71%) local residents reviewed positively with star rating 4-5, 27 (5%) neutral with star rating 3 and 146 (24%) negative with star rating 1-2. -
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We carried out a research project from October 2020 - January 2021, to gain a better understanding of residents’ aged over 18 years, experiences of accessing mental health services and their views of the care and support offered when they sought help. -
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Our report consists of research where we aimed to obtain views and experiences of South East London residents to support local implementation of the NHS Long Term Plan. -
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We held an event to raise awareness of Self Care Week and the importance of self-care and the self-management of health conditions. The event included four separate workshops focussing on particular self care issues: diabetes, eye care, respiratory diseases and mental health. -
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The purpose of this Enter & View visit was to engage with patients and staff about their experience of Green Parks House and to gather their views. This included how involved people feel in planning their care, the ward environment, relationships between staff and patients and whether people feel safe. -
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We set out to speak to gain a wider understanding and appreciation of the young people of Bromley’s attitude toward mental health and in the hope that it would raise awareness around the services that are available. A total of 350 young people aged 10-17 took part in our engagement. -
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Healthwatch Bromley and Lewisham launched a research project focusing on attitudes toward mental health and service access in the London Borough of Bromley. A total of 133 responses were accumulated. -
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Our annual report includes how we have engaged and supported people over the year. We heard from 1,883 people this year about their experiences of health and social care. We engaged with and supported approximately 2,511 people during the COVID-19 pandemic this year. We worked on and produced 11 projects and reports about the improvements people would like to see to health and social care services. -
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Our annual report includes how we have engaged and supported people over the year. -
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Our annual report includes how we have engaged and supported people over the year. -
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The Cancer Information and Support Survey was a local project run by Healthwatch Bromley. The project aimed to identify and understand trends in the support needs of people, and their loved ones, living with or beyond different types of cancer. -
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A patient experience report with 645 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from October- December. -
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A patient experience report with 642 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from January - March 2023. -
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Our annual report includes how we have engaged and supported people over the year. We successfully gathered 2,487 resident's experiences of health and social care services in the London Borough of Bromley and produced 13 reports. -
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A patient experience report with 658 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from April - June 2023. -
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A patient experience report with 624 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from July - September 2023.
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A patient experience report with 640 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from October - December 2023. -
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The Mental Health Flexible Support Service (MHFSS) is a service for adults (aged 18+) with mental ill health, which supports their resettlement into the community following discharge from hospital. A floating support worker works with service users to meet their individual needs.