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A patient experience report with 600 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from April–June 2022. We found that 427 (71%) local residents reviewed positively with star rating 4-5, 27 (5%) neutral with star rating 3 and 146 (24%) negative with star rating 1-2. -
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A patient experience report with 602 reviews collected, covering the period from January – March 2022. We found that 410 (68%) reviews were positive with star rating 4-5, 24 (4%) neutral with star rating 3 and 168 (28%) negative with star rating 1-2. -
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A patient experience report with 611 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from October – December 2021. We found that 471 (77%) local residents reviewed positively with star rating 4-5, 25 (4%) neutral with star rating 3 and 115 (19%) negative with star rating 1-2. -
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A patient experience report with 601 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from July – September 2021. We found that 415 (69%) local residents reviewed positively, 35 (6%) were neutral and 151 (25%) were negative. -
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A patient experience report with 632 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from April - June 2021. We found that of the total number of patient experiences received 411 (65%) were positive, 44 (7%) were neutral and 177 (28%) were negative. -
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A patient experience report with 600 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from January-March 2021. We found that 468 (78%) local residents reviewed positively with star rating 4-5, 17 (3%) were neutral and 115 (19%) were negative. -
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A patient experience report with 600 reviews collected, covering the period from July-September 2019. We found that 469 (78%) were positive, neutral 43 (7%) and 88 (15%) were negative experiences of service provision. -
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A patient experience report with 601 reviews collected, covering the period from April-June 2019. We found that 454 (76%) were positive, neutral 43 (7%) and 104 (17%) were negative experiences of service provision. -
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Our annual report aims to highlight the impact of health and social care services within the Borough of Bromley over the period of April 2018 - March 2019. We gathered a total of 2,193 patient responses, 1,794 which are positive and 399 which are negative. -
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A patient experience report with 603 reviews collected, covering the period from January-March 2019. We found that 443 (73%) were positive, neutral 81 (14%) and 79 (13%) were negative experiences of service provision. -
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We collected local views on the Long Term Plan through surveys, focus groups and events between April and May 2019, to give tens of thousands of people the opportunity to help local hospitals, GP surgeries and community services hear about the changes people would like to see happen. -
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A patient experience report with 602 reviews collected, covering the period from October-December 2018. We found that 484 (80%) were positive and 118 (20%) were negative experiences of service provision. -
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A patient experience report with 603 reviews collected, covering the period from July-September 2018. We found that 472 (79%) were positive and 66 (11%) were negative experiences of service provision. -
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A patient experience report with 605 reviews collected, covering the period from April-June 2018. We found that 475 (79%) were positive and 130 (21%) were negative experiences of service provision. -
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We made three separate visits to the Discharge Lounge at Princess Royal University Hospital where we engaged with 91 patients, carers and family members. We also spoke with members of the Discharge Team and, in addition, collected further feedback from the public at our engagement hubs in the borough. -
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A patient experience report with 600 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from July-September. We found that 422 (70%) were positive with star rating 4-5, 31 (5%) neutral with star rating 3 and 147 (25%) negative with star rating 1-2. -
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The Cancer Information and Support Survey was a local project run by Healthwatch Bromley. The project aimed to identify and understand trends in the support needs of people, and their loved ones, living with or beyond different types of cancer. -
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Healthwatch Hounslow developed a survey with five other local Healthwatch organisations run by Your Voice in Health and Social Care (YVHSC). The survey covered 3 main elements 999, 111 and working with partners with questions very closely aligning to the issues outlined by LAS in the project brief provided to Healthwatch. -
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A patient experience report with 642 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from January - March 2023. -
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A patient experience report with 658 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from April - June 2023. -
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A patient experience report with 624 reviews collected this quarter about the health and social care services in the London Borough of Bromley, covering the period from July - September 2023.